The Family and Friends Newsletter,
from your Area 3 Family Care Council

Alachua, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Putnam, Suwanee, and Union counties

fcc3a@att.net               352-955-6165

Spring has been a busy season for Florida families and friends!  In May, some of us headed to Orlando for the 21st National Home and Community Based Services Waiver Conference.  Then we began the month of June with our annual Family Café—a weekend of sharing support, resources, and information.  This newsletter will highlight some of the important topics presented at each conference, as well as links to organizations.  Please feel free to share the newsletter, so that many more families and friends may find helpful information and resources.

Protecting Your Legal Rights: 

When You Need Help Making Decisions

Melinda Coulter, of the Agency for Persons with Disabilities, offered some options for protecting the rights of individuals who need help with some important decisions.  She expressed an important goal:  To allow Floridians in need of decision-making assistance to use their abilities to the fullest while receiving only the amount of assistance needed.  Some of the tools for decision-making assistance are: Client Advocate, Durable Power of Attorney, Co-signer (on bank account), and Representative Payee (receives benefits used for another individual’s needs).  These are all options OTHER THAN guardianship.  Even if guardianship is the type of assistance needed by an individual, this does not always mean removing all of an individual’s rights.  The Florida Developmental Disabilities Council makes the booklet Planning Ahead available online at fddc.org.  And the APD, http://apd.myflorida.com, publishes a brochure titled Protecting Legal Rights: It’s in Your hands!  Finally, an attorney should be contacted to discuss guardianship and options other than guardianship.

The Quest for Quality

Carol McDuff and Marian Olivier Reyes of the Delmarva Foundation, www.dfmc-florida.org, discussed “Quality Management in a Person-Directed System” at the HCBS Waiver conference.  They emphasized a focus on outcomes: results that reflect communicated choices that matter most to the person (being served on one of the waivers).  Carol and Marian described two new tools being used to help Waiver Support Coordinators and other waiver service providers promote each individual’s valued outcomes.  The WiSCC and CORE are new evaluation tools used by Delmarva to measure the quality of service delivery by waiver support coordinators and providers.  These tools rely on individual interviews to ensure a person-centered focus that measures personal outcomes.  Both tools are available online at www.dfmc-florida.org.

Anne Buechner, from the Council on Quality and Leadership discussed these Personal Outcome Measures that they have found to influence quality of life for persons with and without disabilities.   

Three important personal outcome measures are:  1) People choose services; 2) People exercise rights; and 3) People choose where they work.  Individuals who achieve these “biggest bang” outcomes are likely to achieve a significant proportion of the 25 total Personal Outcome Measures identified by the Council as important quality-of-life indicators.  Promoting quality of life can begin by determining what each outcome means to an individual and how important it is to him or her.

Susan de Beaugrine and Linda Tupper, of the Delmarva Foundation, introduced My Personal Compass, a document sponsored by the Delmarva Foundation (www.dfmc-florida.org), the Agency for Healthcare Administration (http://ahca.myflorida.com) and the APD (http://apd.myflorida.com).  The Compass can be used by consumers and families to determine the quality of the services they receive, suggest ways to improve services, and increase awareness of individual rights.  The Family Care Council (fcc3a@att.net) can be contacted for information on the Personal Outcome Measures and My Personal Compass.

The state of Florida has been awarded a Real Choice Systems Change Grant that will be used to promote quality improvement throughout the state in all areas of service delivery.  Each Area Office of the APD has selected a staff member to become certified as the Area Quality Leader (AQL).  These individuals will undergo rigorous training (this training began in March) and complete an extensive leadership reading list.  The AQL will develop a steering committee—including self-advocates, families, providers, and other stakeholders—to advise and assist on quality improvement initiatives in the Area.  Info on the Quality Improvement Steering Committee will be reported in future FCC newsletters.

Other Resources:

Florida Medicaid:  http://ahca.myflorida.com/Medicaid/index.shtml

Clearinghouse on Disability Information (a program of the Governor’s Americans With Disabilities Act Working Group):  877-232-4968

Upcoming Events:

August 12-14, “Inclusion Matters!” A statewide conference connecting individuals interested in making community inclusion happen, Ft.Lauderdale, 800-482-8274

August 20, “Collaboration Touch Down” A free conference of the Family Network on Disabilities in partnership with the FDLRS Springs and others,  Topics:  IDEA, parent/professional communication, IEPs, transition, No Child Left Behind (NCLB), Gainesville, 352-241-4152

August 29-31, Florida’s Biennial American’s with Disabilities Act Conference, Orlando, 850-487-3423

 

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